Shipping policy

Shipping Information

we are committed to delivering your orders quickly, safely, and efficiently. Every order is carefully processed to ensure your products arrive in perfect condition.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, promotions, or holidays, processing times may be slightly extended.

Delivery Time

Estimated delivery times may vary depending on your location:

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays.

Shipping Charges

• Free shipping may be available on eligible orders and promotional campaigns.
• Standard shipping charges are calculated at checkout based on destination and order value.
• Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use this tracking number to monitor the status of your shipment.

Shipping Destinations

We currently ship to selected domestic and international locations. If your country or region is unavailable during checkout, please contact our customer support team for assistance.

Delayed or Lost Shipments

While we work with trusted shipping partners, occasional delays may occur. If your order has not arrived within the expected timeframe, please contact us and we will assist in locating your package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.